Due to ongoing concerns about the Covid-19 pandemic, the state of Vermont has ordered non-essential businesses to cease operations and asked that residents remain in their homes as much as possible. We want to support all efforts to help contain this outbreak, and will be limiting our operations effective March 25.
At this time production has been suspended and all order fulfillment will be delayed. We will continue to monitor incoming messages and respond to them to the best of our ability. We appreciate your continued support and patience as we navigate the unique challenges of these circumstances.
We anticipate these limitations to be in effect for the next 3 weeks. If you choose to place an order, we will process it as soon as we resume fulfillment. Before doing so, we will be in touch to confirm the order prior to finalizing and processing payment. We always encourage customers to check availability at our local distributors as well. You can find the list of distributors in your area here.
In the meantime, please do not send any tools back for repair or return, as our receiving capabilities will be extremely limited. If you have an item you need to send back, please call us at 800-451-4341 and leave a message so we can contact you to discuss the available options.
Trow and Holden has been manufacturing and selling stone working tools for 130 years. Our customers and employees have always been our top priority, and during this unprecedented time we are proud to do our part to help support the health and well-being of our community, both here at home and abroad. We wish you the best, and we look forward to our safe return to servicing our stone working family.